GlideApps / Agency

Zapier · Workflow Hub · 2 Weeks

Building a User-Powered Automation Library That Doubled Community Engagement

Most businesses struggle to find reliable automation solutions among thousands of options. When Zapier's users kept asking where to find tested workflows for their specific needs, the company saw an opportunity. As they planned their ZapConnect 2024 event, they envisioned a central space where their community could build a lasting knowledge base of real-world automation success stories.

Scattered Knowledge

  • 7,000+ app integrations with no centralized showcase
  • Workflows scattered across blog posts and forum threads
  • No dedicated space for user-to-user knowledge sharing
  • ZapConnect 2024 approaching with no community platform
  • Need for something beyond temporary event infrastructure
Blog Post
Forum Thread
Documentation

Knowledge scattered across multiple platforms

Community Impact

80%
Increase in Workflow Submissions
40%
Of Attendees Became Contributors
33
Educational Sessions Hosted

Platform Architecture

Core Features

  • Workflow gallery for discovering and exploring automation solutions
  • Detailed submission forms capturing workflow name, description, and video demos
  • Sophisticated moderation dashboard for review and approval
  • Automatic email notifications for approved creators
  • Resource center organizing event materials in searchable format
  • Zappies competition hub displaying submissions and winners

Development Strategy

  • Built with Glide for rapid development speed
  • Delivered in 2 weeks to meet ZapConnect 2024 deadline
  • Focused on user experience while maintaining development velocity
  • Designed for both event attendees and broader Zapier community

Results Achieved

  • Successfully launched before ZapConnect 2024 event
  • Over 50 industry speakers and 60+ virtual networking spaces
  • Created lasting value beyond temporary event infrastructure
  • Foundation for continued community engagement and knowledge sharing

"We wanted to build something that would serve our community long after the event ended. A place where users could not only find workflows but also share their own success stories. And we wanted it built within 4 weeks, which was the event date."

Lacey Clifford

Event Marketing Manager, Zapier

"This platform has become more than just a tool created for an event; it's a reflection of Zapier's community's creativity."

Danielle Lapierre

Product Marketing Manager, Zapier

Build lasting community value

Whether you need event-driven development or long-term community platforms, we deliver solutions that serve both immediate needs and future growth.